To Whom it May Concern:
We had been thinking about owning a log cabin for several years. After we found the ideal lot for us in north Texas, we decided to make our dream a reality. We interviewed several builders, viewed models and searched through numerous magazines. After meeting with Armando Vela, our choice of builder became clear.
Having never built a home ourselves, we were not sure of how complicated the process would be. We needn’t have worried because Armando managed the entire process for us seamlessly. The quality and degree of customer service provided by Armando and AVS Builders cannot be overemphasized. Armando kept us well informed of each step. He answered calls and questions immediately. He worked his schedule around ours and scheduled the crews effectively. He also made himself and his crew available to us for a large number of peripheral jobs associated with the cabin.
Armando’s remarkable knowledge and extensive personal experience with every step in the building process was especially important to us. Armando always knew the answers to our questions and was able to address any problems that arose without hesitation. We are sure that if it can be imagined, Armando and AVS Builders can build it. We also appreciated that his long experience in the industry gave him an advantage when negotiating with sub-contractors.
Needless to say, we are thrilled with the quality and appearance of the cabin. It has turned out beautifully and just as we had imagined. It is our dream come true.
John and Joanna Kaftan-Linantud
We have always dreamed about owning a house some day. When we first saw the log home model from Southland, we know this is what we wanted. For almost three years we have been talking, planning, and dreaming about our log home. Southland put us in contact with Armando Vela, and from the second we met him there was a connection.
He not only knew the building business well, but he knew what we wanted right off the bat. Armando was more of a good neighbor than a business man. He was always more worried about giving us our dream home than making the big bucks. Anything we wanted or were imaging he was able to understand and create. His subcontractors were all very pleasant, knowledgeable, and courteous. Yes, there were little mistakes along the way, but no matter what happened he would fix it and give us exactly what we wanted.
Over the few months we worked with Armando we became friends. He sure likes to talk about his family and likes getting to know his customer. It only takes him a short time to learn his customer’s likes, dislikes, and style. He will do whatever is necessary to get the job done right and on time, even if it means getting a shovel himself and digging.
Overall our experience will him and his crew was very satisfying and pleasurable. We would hire him again to build us another house, however unlikely, as we love our new log home. Armando, thank you so much for making our dream of owning our own home come true and for the great building experience.